Due to the sensitive nature of laboratory reagents:

• Opened or altered products are non-returnable
• Refunds or replacements are evaluated on a case-by-case basis
• Liability is limited to the purchase price of the product

Only regular priced items may be refunded. Sale items cannot be refunded.

To complete your return, we require a receipt or proof of purchase.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Contact us for questions related to refunds and returns.